Jon Udell nails it yet again

As somebody (it was Alan Levine, CogDogBlog) observed in a recent blog posting, it’s not necessarily the content or the subject, but the attitude…
Screencasts around the Net

Screencasting is a medium that can deliver order-of-magnitude improvements over conventional documentation and training. If people aren’t “getting it,” maybe it’s time to stop blaming them and start telling stories they can’t forget or misunderstand.