OK, drop EVERYthing and look at this. It was already brilliant work, but here we see that it's bloody AWESOME! Sydney Padua for Queen of Everything!
Incendiary stuff, in its quiet way: "…The proprietary library management system sector is a relatively insignificant player in the global IT market and therefore has very limited investment capital. However, much of this capital is squandered on customising their products for the benefit of librarians rather than their users…"